1. Acceptance of Terms
By accessing or using wenotift.com, cultiq.app, or any WENOTIFT service, you agree to be legally bound by these Terms and Conditions and our Privacy Policy. If you are using our Services on behalf of a company, you represent that you have authority to bind that entity to these terms.
WENOTIFT reserves the right to modify these Terms at any time. Your continued use of our Services after any modifications constitutes acceptance of the revised terms. We will notify users of material changes by email or prominent notice on our website.
2. About WENOTIFT
WENOTIFT Inc is an AI-powered entertainment intelligence company incorporated under the laws of the State of Delaware, United States, with its principal place of business at 28 Geary Street, Suite 650, San Francisco, CA 94108, United States, and an operations office in Jakarta, Indonesia. Cultiq is a product operated by WENOTIFT Inc. We provide cultural strategy, brand-artist partnership intelligence, access to the Cultiq platform, market intelligence reports, and partnership facilitation services across Asian entertainment — spanning artists, groups, soloists, singers, and actors across K-Pop, C-Pop, J-Pop, Thai, and wider Asian entertainment.
3. User Accounts and Registration
Certain features of our Services, including the Cultiq platform, require account registration. You agree to: provide accurate and complete information during registration; maintain and update your account information; maintain the security of your password and accept responsibility for all activity under your account; notify WENOTIFT immediately at hello@wenotift.com of any unauthorised use; and not share your account credentials with any third party.
WENOTIFT reserves the right to suspend or terminate accounts that provide inaccurate information, violate these terms, or engage in behaviour harmful to other users or WENOTIFT.
4. Acceptable Use
You agree to use our Services only for lawful purposes. You must not: violate any applicable laws or regulations; transmit unsolicited advertising or spam; attempt to gain unauthorised access to any part of our Services; impersonate WENOTIFT or any other person; collect data from our Services without written consent; upload viruses or malicious code; engage in conduct that restricts others from using our Services; or reverse engineer any part of our software or platforms.
5. Intellectual Property Rights
All content on wenotift.com and cultiq.app — including text, graphics, logos, images, data, research, market intelligence, proprietary frameworks, and software — is owned by WENOTIFT or its licensors and protected by United States and international intellectual property laws.
The following are proprietary intellectual property of WENOTIFT and may not be used commercially without a written licence: Brand-Idol Fit Matrix™, Culture-Commerce Intelligence™, Cultural Narrative Framework™, Multi-Channel Activation Map™, Impact Measurement Dashboard™, and the Cultiq brand-artist matching methodology.
WENOTIFT grants you a limited, non-exclusive, non-transferable, revocable licence to access and use our Services for your internal business purposes. This licence does not include the right to reproduce, distribute, modify, or commercially exploit any content without prior written consent.
6. Cultiq Platform Terms
Match requests and partnership briefs submitted through Cultiq do not constitute a binding partnership agreement. A legally binding agreement is only created when both parties execute a separate written contract.
WENOTIFT's pricing for partnership facilitation is disclosed as part of the brand onboarding process within the Cultiq platform. WENOTIFT's commission is bundled into the total deal price presented to brands. Detailed pricing terms are governed by individual service agreements.
WENOTIFT does not guarantee continuous, uninterrupted access to the Cultiq platform and reserves the right to modify, suspend, or discontinue any feature with reasonable notice.
7. Fees, Payment, Refunds and Cancellation
How fees are set. WENOTIFT sells three kinds of thing, and they are priced differently. Access to the Vella sponsor exchange is on published plans, with a management fee on partnerships signed through it (set out below). Access to the Cultiq platform is sold on subscription plans. Cultiq plan prices are not published on this website; we will put the price of the plan you are considering in writing before you are asked to commit to it, and you can ask for it at any time by writing to hello@wenotift.com. Intelligence reports, cultural strategy and partnership facilitation are quoted per engagement and set out in an order form, statement of work or written proposal that you accept before any charge is made; there is no standard list price for these, because scope, market coverage and term differ for every client.
Vella plans. Vella (vella.wenotift.com) has three plans. Free costs $0. Vella Pro costs $149 a month or $1,490 a year, or $99 a month or $990 a year on a partner account. Enterprise, for brand accounts only, costs $1,200 a month or $12,000 a year. Each plan sets how many Hana Agent runs the account has in a calendar month (5 on Free, 60 on Vella Pro, 500 on Enterprise) and the limits that apply to it, which are shown on the plan page in Vella. A paid plan is a subscription plan for the purposes of the rest of this section: it is billed in advance, by card through Stripe or by invoice, renews until cancelled, and is cancelled and refunded as set out below. Where an account has agreed a different arrangement in writing with WENOTIFT, such as a plan priced for a whole roster of partners, that agreement applies.
Management fee on partnerships signed through Vella. When a brand signs a partnership that was set up through Vella, WENOTIFT charges the brand a management fee, which is a percentage of the package price: 15% on Free, 10% on Vella Pro and 5% on Enterprise. The fee is shown as its own line on the quote, with the total, before the brand signs; the rate on a quote may be higher than the plan's rate, never lower, and never above 20%. The fee is paid by the brand and is not taken from the partner: a partner never pays a management fee and receives the full package price shown on its quote.
Paying for a partnership. A brand pays the invoices for a partnership either online, through Stripe (by card, or by US bank account where offered), or by bank transfer to the WENOTIFT account named on the invoice. Either way the payment is made to WENOTIFT Inc, not to the partner, and the invoice is marked paid when WENOTIFT has received the money: at once for a payment made online, and once WENOTIFT has matched a bank transfer with its bank. WENOTIFT pays the payment processing fees on partnership payments.
Money held by WENOTIFT until it is released to the partner. What a brand pays for a partnership is held by WENOTIFT until WENOTIFT releases it to the partner. It is not a deposit, it is not held in trust, and no interest is paid on it to either side. WENOTIFT releases the partner's share, which is the package price on the accepted quote without the management fee, as the partnership is delivered; WENOTIFT decides when, and a release is never made automatically. Money paid online is sent to the partner's payout account with Stripe, which pays it into the partner's bank on that account's payout schedule; money paid by bank transfer is sent to the partner by WENOTIFT from its bank. A partner paid in a currency other than the invoice currency is paid at the rate Stripe or the sending bank applies. To receive online payouts, a partner opens a payout account with Stripe and agrees to Stripe's Connected Account Agreement; WENOTIFT does not receive or store the partner's bank details.
Refunds of partnership payments. If a partnership does not go ahead before WENOTIFT has released any money for it to the partner, WENOTIFT refunds the brand in full what it paid for that partnership: a payment made online goes back to the card or bank account it came from, and a bank transfer is sent back to the brand's bank. Once WENOTIFT has released any amount for a partnership to the partner, WENOTIFT does not refund that partnership's payments, and a disagreement about what was delivered is settled under the partnership's signed sponsorship letter or agreement. The refund paragraph below covers plans and engagements, not partnership payments.
Payment processing. Card payments are processed by Stripe, Inc. WENOTIFT does not receive or store your full card details. Charges appear on your statement under the WENOTIFT Inc name, not under a product name. Unless your order form states otherwise, all amounts are in United States dollars and are exclusive of any tax, which is added where applicable.
Billing cycle. Subscription plans are billed in advance on a recurring basis and renew automatically until cancelled. Engagements are invoiced as set out in the applicable order form. We may change prices with notice; a change applies from your next renewal, never to a period already paid for.
Cancellation. You may cancel a subscription at any time, from within the product or by writing to hello@wenotift.com. Cancellation stops the next renewal and access continues to the end of the period you have already paid for; we do not cancel a paid period part-way through. Engagements may be terminated in accordance with their order form.
Refunds. Except where required by law, payments for subscription periods and for delivered engagement work are non-refundable, because access and deliverables are provided immediately and in full for the period charged. We will refund, without argument, any amount charged in error, any duplicate charge, and any charge for a service we did not make available to you. To request a refund, write to hello@wenotift.com within 30 days of the charge with the date and amount; we will respond and, where a refund is due, return it to the original payment method.
Failed payments. If a payment fails, we will attempt to collect it again and will contact you. Access may be suspended if an invoice remains unpaid, and will be restored when payment is settled.
Nothing in this section limits any right you have under mandatory consumer law in your jurisdiction.
8. Confidentiality
Any non-public information disclosed in the context of a service engagement — including market intelligence reports, fit assessments, partnership strategies, pricing, artist data, and business plans — is confidential and must not be disclosed to third parties without prior written consent. This obligation survives termination of any service agreement or these Terms.
9. Disclaimer of Warranties
Our Services are provided on an "as is" and "as available" basis without any warranties, express or implied. WENOTIFT disclaims all implied warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Services will be uninterrupted or error-free.
WENOTIFT's market intelligence, brand-artist fit scores, and partnership recommendations represent professional assessment based on available data. They do not guarantee commercial outcomes, and actual results may vary materially.
10. Limitation of Liability
To the maximum extent permitted by applicable law, WENOTIFT shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities.
WENOTIFT's total aggregate liability for all claims arising from these Terms or your use of our Services shall not exceed the greater of: (a) the total amount paid by you to WENOTIFT in the twelve months preceding the claim, or (b) USD 500.
11. Indemnification
You agree to defend, indemnify, and hold harmless WENOTIFT, its directors, employees, and partners from any claims, damages, liabilities, and expenses (including legal fees) arising from: your use of our Services in violation of these Terms; violation of any third-party right; or false or misleading information you provided to WENOTIFT.
12. Termination
WENOTIFT may suspend or terminate your access to our Services at any time with or without notice for any reason, including violation of these Terms. You may terminate your use at any time by ceasing to access our Services. Provisions that by their nature should survive termination shall do so.
13. Governing Law and Disputes
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. Any dispute shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the exclusive jurisdiction of the state and federal courts located in the State of Delaware, United States.
14. General Provisions
These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and WENOTIFT. If any provision is held invalid, the remaining provisions continue in full effect. WENOTIFT's failure to enforce any right does not constitute a waiver. You may not assign your rights under these Terms without WENOTIFT's prior written consent.
15. Electronic Signatures and Records
Signing electronically. Partnership letters, agreements, addendums and other documents offered for signature through our Services (including Vella, Patron and Scena) may be signed electronically. Before signing, each signer agrees to use electronic records and signatures, in the consent text shown on the signing screen; that text is versioned, and the version each signer accepted is recorded. An electronic signature given this way has the same effect as a handwritten one, and a document may be signed in counterparts. You may ask for a paper copy at any time by writing to partnership@wenotift.com. You may withdraw your consent before you sign by not signing and telling us; a signature already given remains valid.
Who signs. A person who signs for a company confirms, on the signing screen, that they are authorised to sign on its behalf and gives their job title. A company's contact may ask another person to sign for the company (for example its chief executive); that person confirms their identity with a one-time code sent to their email address each time they open the document, and the contact who asked them is recorded. The order in which the parties sign is shown on each document. WENOTIFT Inc becomes a party to a document only where it countersigns it.
The record. For each signature we record the signer's name, job title, company and email address, the time, the IP address and device used, the version of the consent text accepted, and the fingerprint (SHA-256) of the exact file the signer was shown. A document signed by every party is sealed: a copy carrying every signature and a certificate of completion is sent to every party, and anyone holding a copy can check it at wenotift.com/verify. Signed documents and their records are kept for 10 years from the end of the contract and cannot be changed or deleted, including when an account is closed; a change to a signed document is made by a new addendum.
Signing windows and declining. A document offered for signature can be signed until the date shown with it (normally 14 days after it is sent). WENOTIFT may extend that date or withdraw the document before it is signed by every party. A signer may decline to sign, with a reason; declining ends that round of signing, and WENOTIFT may then offer a revised document.
Translations of the consent text and of signing screens are provided for convenience; the English text prevails. Where the law of a party's country adds formal requirements to a particular document, such as a language or stamp-duty requirement, the document itself addresses them.
16. Contact
For questions about these Terms and Conditions, contact: WENOTIFT Inc · 28 Geary Street, Suite 650, San Francisco, CA 94108, United States · hello@wenotift.com · Subject: Terms & Conditions Enquiry